Your data.

When you browse this site.

We do not run advertising trackers, social pixels, or session recording. We do not sell data to anyone, and there is nobody we could sell it to — we have no data broker relationships.

We count page visits and clicks on our booking and WhatsApp buttons ourselves, on our own server. That counting sets no cookies, stores no identifiers, and keeps only the page, the kind of click, and which site sent you here — it tells us which pages are worth keeping, and cannot tell us who you are.

If Google Analytics is additionally switched on, it sets cookies in your browser to count visits. It does not tell us who you are either. You can block it with any browser content blocker, or with Google's own opt-out add-on, and the site works identically either way.

When you book online.

The booking page asks for what a rental actually requires: your name, a WhatsApp number we can reach you on, your delivery address or chosen depot, and your dates. Email and nationality are optional. All of it is stored in our own booking system, on our own database — not with a third-party booking platform.

We use it to hold the bike, deliver it, collect it, and settle anything that arises in between. If you give an email address, it is used to send your booking confirmation and for nothing else.

Your booking reference and its link let you view, extend or cancel the booking. The link works without an account, so treat it like a ticket — anyone you forward it to can see the booking.

When you message us on WhatsApp.

Booking over WhatsApp works too, and that conversation lives on WhatsApp and is handled under Meta's privacy terms, not ours. We can't change how Meta processes it — if that matters to you, book online or email us instead.

From a WhatsApp booking we keep the same things the booking page asks for: your name, the phone number you messaged from, your delivery address, and your rental dates — because we need to deliver a bike to you, collect it afterwards, and answer questions if something goes wrong.

When you rent a bike.

We check your licence and IDP in person at handover, and we do not keep a copy. No photograph, no scan, no upload — we look at the documents, confirm they're valid, and hand them straight back. Nothing about them is stored or transmitted anywhere.

We check because it is a legal requirement in Indonesia, and because it is what keeps your travel insurance valid if you come off the bike — an unlicensed rider is an uninsured rider.

We photograph the bike's condition together at handover and again at return. Those photos are of the bike, not of you, and they exist so that pre-existing scuffs are never argued about later.

Every bike carries a GPS tracker — the bikes are ours, and trackers are how they stay ours. While a bike is with you, its location is visible to us and to the tracking provider. We look at it to recover a bike or to help a rider who asks, not to follow you around, and we don't pass it to anyone else.

What we don't do.

We don't hold your passport. We don't take a cash deposit or a card pre-authorisation, so we hold no card details at all — payment is cash or QRIS on delivery, and nothing is stored.

We don't add you to a mailing list you didn't ask for, and we don't pass your number to partner villas, tour sellers, or anyone else.

How long we keep it.

Rental records are kept while you're renting and for a period afterwards, for tax, insurance and dispute reasons. We don't keep a copy of your licence or IDP at all — as above, we check it in person and hand it straight back. If you'd like your other details deleted sooner, ask us and we'll do it — free, and without you needing to give a reason.

The photographs of the bike are kept for a fixed period after the rental ends. If there is a damage claim open on that rental we keep them until the claim is closed — they are the evidence in the argument — and they are then removed on the same schedule as any other rental.

Your rights.

Indonesia's Personal Data Protection Law (UU No. 27/2022, PDP) gives you the right to ask what we hold about you, to have it corrected, and to have it deleted. Message us on WhatsApp or email and we'll action it — you do not need to explain why, and it costs nothing.